Privacy Policy

Effective Date: [Insert Date]

At Fonduella Mugs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make a purchase.

1. Information We Collect

When you use our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Details about the products you purchase and transaction history.

  • Device & Usage Information: Your IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).

  • Communication Data: Any messages or inquiries you send to our support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Ensure secure payment processing, shipping, and order fulfillment.

  • To Improve Our Services: Analyze trends, improve website functionality, and enhance customer experience.

  • To Provide Customer Support: Respond to inquiries, resolve issues, and send order updates.

  • For Marketing Purposes: Send promotional emails or special offers (you can opt out at any time).

  • For Legal & Security Purposes: Prevent fraud, ensure compliance with applicable laws, and protect our customers.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties, including:

  • Payment Processors: To securely process transactions (e.g., PayPal, Stripe).

  • Shipping Partners: To fulfill and deliver your orders.

  • Marketing & Analytics Providers: To improve website performance and user experience.

  • Legal Authorities: When required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Recognize returning visitors.

  • Save your shopping cart items.

  • Analyze website traffic and optimize performance.

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We take security seriously and implement industry-standard measures to protect your data. This includes encryption, secure payment gateways, and restricted access to personal information.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails at any time by clicking “Unsubscribe.”

  • Request a copy of the information we store about you.

To exercise your rights, contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.